# Support

> Get help with Skate AI: contact support, tips for filming a clip the coach can read, and managing your subscription.

Canonical: https://getskateai.com/support
Last updated: 2026-09-25

Something broken, or a breakdown that looks wrong? Email [hello@getskateai.com](mailto:hello@getskateai.com?subject=Skate%20AI) with the trick, your phone model, and what happened.

## Getting a good breakdown

- Film side-on or at a 45° angle, with your whole body and the board in frame.
- Use slo-mo if your phone has it. The coach sees more.
- Trim to just the attempt, 10 seconds max.
- If it says it couldn't see you, move closer and try again.

## Subscriptions

Manage or cancel any time in your iPhone's Settings → your name → Subscriptions. To restore a purchase on a new phone, tap Restore on the paywall, or go to Settings → Restore purchases in the app.

## Your data

Your clips stay on your phone. Settings → Delete my clips and attempts clears them. More in the [privacy policy](https://getskateai.com/privacy).

## Learning a trick?

Every trick in the app has a free guide: where your feet go, step by step, and why you're not landing it. [Browse all 64 trick guides](https://getskateai.com/tricks).

App: [Skate AI: Kickflip Ollie Coach on the App Store](https://apps.apple.com/app/id6814983538)